Avoiding Costly Dry Runs in Vehicle Transportation: What You Must Know
In the fast-moving world of logistics and transportation, miscommunication can cost you — sometimes literally. One such example is the all-too-common “dry run” in vehicle pickups, a headache many dispatchers and coordinators know too well.
But what exactly is a dry run? Why does it happen? And how can we prevent it?
❓ What’s a “Dry Run” in Transportation?
A dry run refers to a failed vehicle pickup — where the carrier shows up, but the unit isn’t ready, isn’t there, or something vital has changed.
And while it may sound harmless, it’s anything but.
Carriers often charge a dry run fee (typically ranging from $75 to $250 or more) to compensate for the wasted trip, fuel, driver time, and scheduling disruption. For companies handling multiple pickups weekly, the cost adds up fast.
📍 Common Scenarios That Cause Dry Runs
Let’s take the vehicle transport sector as a case study. Whether you’re picking up from a dealership, auction house, or even a private seller, dry runs can occur due to:
- Vehicle Still in PSI (Post-Sale Inspection)
Even if the customer confirms readiness, the car may be undergoing a post-sale check or reconditioning. - Mechanical Issues or Safety Recalls
The unit may be parked but flagged for repairs or outstanding recalls that must be addressed before release. - Uncleared Payment
Payment hasn’t cleared yet. Some auctions or dealerships won’t release the unit until funds are fully processed. - Incorrect or Changed Pickup Location
Dispatch is given one address, but the unit was relocated — and nobody communicated the change. - Lack of Pickup Authorization
Driver arrives but isn’t on the authorized release list, or doesn’t have proper ID or paperwork.
🛑 The Cost of Assumptions
In one real-world example, a dispatcher assumed the unit was ready based on emailed documents. The carrier was sent. On arrival? The dealership staff refused release. The unit was still undergoing emissions testing.
Result: A $150 dry run fee, a reschedule delay, and an unhappy customer.
âś… How to Prevent Dry Runs: Simple but Effective Steps
To avoid dry runs and protect both your budget and brand, logistics professionals must shift from assumption to verification:
🔹 1. Direct Communication
Call the dealership or auction directly, not just the customer. Confirm:
- Vehicle readiness
- Pickup address
- Any special conditions (e.g., release documents, hours of operation)
🔹 2. Log Confirmation
Document the name, date, and details of the person you spoke to. This adds accountability and helps resolve disputes later.
🔹 3. Update the Carrier
Share the confirmed details with your driver or carrier, including:
- Lot number
- VIN
- Contact person onsite
- Any changes that occurred last-minute
🔹 4. Keep the Customer Informed
Let the customer know the outcome of your checks. If there’s a delay or open issue, they’ll appreciate your transparency.
🎯 Why It Matters
In a business where time is money, every avoidable delay is a risk to profit and reputation. Dry runs frustrate everyone:
- Carriers lose time
- Dispatchers juggle rebookings
- Clients lose trust
And the worst part? Most dry runs are 100% preventable.
🎧 Want More Field-Based Logistics Lessons?
This is the kind of insight we unpack on the Tales of Logistics Podcast — real challenges, practical fixes, and lessons from the frontline of transport, warehousing, and customs.
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